Legal
Terms & Conditions
Last updated: August 2026
1. About these terms
These terms and conditions govern your use of the RavellaStays website. By accessing or using this website you agree to be bound by them. If you do not accept these terms, please do not use the site. RavellaStays is a property management business operating in West Midlands and Surrounding, England.
2. Use of the website
You may use this website for lawful purposes only. You must not misuse the site by knowingly introducing viruses or other malicious material, attempting to gain unauthorised access to our systems, or using the site in a way that damages or impairs its availability to others.
3. Information and estimates
The content on this website is provided for general information only. Any rental income figures, projections or examples are illustrative estimates and are not guarantees. Actual income varies by property, location, condition, season and market demand. No content on this site constitutes financial, legal or tax advice, and you should take independent professional advice before making decisions.
4. Enquiries and quotations
Submitting an enquiry does not create a contract between us. Management services, fees and terms are agreed individually and confirmed in a separate written management agreement. Fees are provided on request following an assessment of your property.
5. Intellectual property
All content on this website, including text, graphics, logos, images and layout, is owned by or licensed to RavellaStays and is protected by copyright and other intellectual property laws. You may not reproduce, distribute or exploit any part of it commercially without our prior written permission.
6. Third-party links
This website may contain links to third-party websites and platforms, including Airbnb, Booking.com and Vrbo. We have no control over the content of those sites and accept no responsibility for them or for any loss arising from your use of them.
7. Limitation of liability
To the fullest extent permitted by law, RavellaStays excludes all liability for any indirect or consequential loss, loss of profits or loss of anticipated income arising from your use of, or inability to use, this website. Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
8. Privacy
Our use of your personal data is described in our Privacy Policy, which forms part of these terms.
9. Changes
We may amend these terms at any time by updating this page. Please check back periodically, as continued use of the site constitutes acceptance of the current terms.
10. Governing law and contact
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Questions about these terms can be sent to info@ravellastays.co.uk.